HomenewsBPO Services

  • Knowledge Process Outsourcing

    • September 13, 2016
    • Posted by: admin
    • Category: Business outsource
    2 Comments
    It is the evolution and success of the Indian BPO sector that has given rise to another wave in the global outsourcing scenario which is known as Knowledge Process Outsourcing (KPO). While BPOs deal with size, volume and efficiency, Knowledge Process Outsourcing deals with the depth of knowledge, experience and niche skill set. Organizations around
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  • Operating Model and Management in a BPO firm

    • August 22, 2016
    • Posted by: admin
    • Category: Business outsource
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    The Operating Model The operating model is the first key deliverable in any organizational design. The model describes in broad terms how the new organization will operate and interact with its customers and other stakeholders. As can be seen in the example, the operating model does not have any reporting lines, role descriptions or headcount

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Yberry Infotainment
Yberry Infotainment